Remote Assistance
The Computer Guys offer remote support services, to ensure that you can recive assistance no matter where you are.
Step 2 - Begin remote session
To begin your remote session please enter your 6-digit Pin code supplied by our helpdesk staff:
When prompted, click 'run' to install the remote software.
Please follow on screen instructions.
Step 1 - Setup remote support session
Contact our helpdesk on 0800-489-675 or (09) 577-0180 and request a remote support session with our technicians.
Please provide our technicians as much information as possible to help diagnose the problem you are experiencing.
At your request remote sessions can also be scheduled for your convenience.